F.A.Q.

Both of our apartment buildings are located in Nygata. Please double check upon arrival if you have booked into number 1 or number 16.

Sorry, but none of our apartments have an elevator.

There are both Norwegian and English channels, as well as Netflix free of charge.

Pets are not allowed in any of our apartments.

All of our apartments are non-smoking but have a designated smoking area outside.

Since all our locations are in the city center in a pedestrianized street, we don’t have any parking spaces. It is a two-minute walk to the closest parking lot which costs 200 NOK per 24 hours.

No, breakfast is not included.

Yes, on your checkout day. If you stay for more than six nights, you will get free cleaning every 6^th day. Please contact us on post@homeagain.no if you would like your apartment cleaned at an additional charge.

Follow the link “search available lodgings” to make your reservation. You can also send us an email at post@homeagain.no and we can help you make a reservation.

Send us an email at post@homeagain.no and we will help you.

If you have booked your stay through a travel site, the card you entered there will be charged on the day of your arrival. If you have booked through www.homeagain.no, the card you entered will be charged directly after the booking is confirmed and completed.

No, you don’t need to pay a deposit, but you have to cancel your booking three days prior to arrival or you will be charged 50 %.

Yes, you must be at least 23 years old to stay at our properties.

On the day of your arrival, you will be sent a wireless mobile key via email. This is an app that allows you to check yourself in and open your door when you are outside the apartment and connected to our WIFI network. You will also have hotel key cards in your room that you can use during your stay.

Please let us know upon arrival and we will arrange to let you in when you arrive. You will also get regular hotel key cards you can use during your stay.

Call us on 0047 51 89 89 89 and we will remotely open the door for you.

If the apartment is available, we can arrange this for you. Please contact us on post@homeagain.no and we’ll see what we can do.

You can check in whenever you like, but if you will be checking in later than 20:00, please let us know by sending us an email at post@homeagain.no upon arrival.

Yes, on your checkout day. If you stay for more than six nights, you will get free cleaning every 6^th day. Please contact us on post@homeagain.no if you would like your apartment cleaned at an additional charge.

Please contact us on 0047 51 89 89 89 and we will help you.

You have a garbage disposal bin outside on the terrace.

In the common outside areas, it must be quiet at 22:00. It should be quiet in the apartments between 23:00 and 07:00, so no loud music or partying is allowed. Failure to adhere to the house rules can result in eviction and a fee may apply.

You will be charged a fee of 2500 NOK for the subsequent cleaning of the apartment.

The name of the WIFI network is Homeagain and the password is bednbreak1.

When you are ready to leave, 11:00 at the latest, just leave your key cards in the room and close the door behind you.

You have a garbage disposal bin outside on the terrace.

Just leave the keys and close the door when leaving.

Yes, in Nygata 1 it’s possible to store your luggage. Please send us an email at post@homeagain.no upon arrival/departure to make the necessary arrangements.